Category Archives: Experiences of AMSSE

The Internet connection error of AMSSE and AMSBE

Dear users,

***************** Updated @ Feb 16, 2020: This Problem Is Fixed On the Server Side, No Any Further Action Needed, Just Ignore Below Text *****************

Recently (since Jan 27, 2020), you may get the error about verifying license key, checking connection / new version, getting server date, etc. All about the Internet connection.

All are caused by the encryption protocol of AMS official site is upgraded to TLSv1.3 due to TLSv1.0 is deprecated in most web browsers, such as Firefox, Chrome, etc. And AMSSE / AMSBE cannot use HTTPS to get the data from URLs.

Anyway, we are very sorry for this issue.

It is gratifying that we noticed and resolved the issue in time.

Here is the solution:
*** Please download AMSSE/ AMSBE from the official site and reinstall it (no version update, just a little default setting changes).
Note: before install them, please kill/stop the related process/service in Windows Task Manager (name: AMSSE*, AMSBE*, Auto Mail Sender*).

*** Maybe need some settings changes:

** Open folder:
AMSBE: C:\Users\YourName\AppData\Local\TriSun_Software\Auto_Mail_Sender_Birthday*
AMSSE: C:\Users\YourName\AppData\Local\TriSun_Software_Limited\Auto_Mail_Sender_Standard*
If there are more than one #.#.##.# sub folders under it, delete all the old version folders.

** And then enter the current version folder, open user.config by Notepad:

Delete all settings that name like “u_*” and value is a URL (if have).

FYI: A fully setting like (please delete all the 3 rows for ONE setting):
<setting name=”****” serializeAs=”String”>
<value>False</value>
</setting>
Note: usually, the user.config file is OK, no action needed.

***************** Updated @ Feb 16, 2020: This Problem Is Fixed On the Server Side, No Any Further Action Needed, Just Ignore Above Text *****************

Exciting Feature in Our Email Marketing Software – Pause, Continue, Stop Sending

© TriSun Software Inc.
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As you know, the normal email clients cannot pause/continue/stop the sending, such as Outlook, Thunderbird, Foxmail.

But our emarketing software can do this by clicking the visual toolbar buttons easily as below:

Pause/Continue/Stop Sending

With this feature, you can fully control sending your newsletter, greeting or emarketing emails to your clients, friends or other recipients conveniently.

For Instance
1. If you found that current sending used a wrong recipients list (may sent already or just chose an inappropriate file), just Stop it in our bulk email software.
2. Maybe you want to observe the sending progress and result for every recipient, and do not want to omit any important information. Unfortunately , you just need to leave your computer during sending, in this case, just Pause it, and when you come back, click <Continue> button to send the unsent messages.

Tips
1. The <Pause> button is only available when sending.
2. The <Continue> button is only available after clicked the <Pause> button.
3. After sent current message to all recipients, the <Stop> button is unavailable.

This article is applied to Auto Mail Sender™ Standard Edition, manual one-by-one mode.

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© TriSun Software Inc.

An important reason for cannot create/save/delete email templates in AMSSE

Author: TriSun Software Inc.
Original Address: https://blog.automailsender.com/important-reason-cannot-create-save-email-templates-amsse
To reprint this article, please indicate the source, thank you.
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Hello everyone,

Sometimes, AMSSE may cannot create, save or delete email templates on Windows Vista+ systems.

Below is an important reason and its solution:

First, please confirm that you downloaded AMSSE from:
https://www.AutoMailSender.com/auto-mail-sender.zip

If you are using the latest version, I think this is a file/folder access permissions issue.

Please change AMSSE data folder’s permissions as below (Add Everyone -> Full Control):

Data Folder
C:\Users\YOURNAME\AppData\Roaming\TSSI
Please change above bold text according to your system environment.

AMSSE Data Permissions

Please apply this to TSSI folder’s all sub folders and files.
_____________________________________

Note: we have considered this issue on Vista/Win7 or later systems and processed it in AMSSE program code. So, usually, you cannot encounter this problem. But, if you encounter it due to some exceptions, please correct it as above solution.

Auto Mail Sender Standard Edition v5: How to do if the interface cannot be loaded or displays as white/wrapped text?

Author: TriSun Software Inc. & Greg McManus
Original Address: https://blog.automailsender.com/amsse5-interface-loaded-displays-white-wrapped-text
To reprint this article, please indicate the source, thank you.
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Hello everyone,

If you encounter the following problem during using Auto Mail Sender Standard Edition:
The interface (especially SMTP Account Editor or Proxy Server Editor interfaces) cannot be loaded or displays as white, or the interface appears wrapped text.

You can try the following way to resolve it (provided by Greg, many thanks):

“It was definitely a font issue.

On the Win 7 computer, I reduced the font size from “largest” to “medium”, and it worked. Reducing the font size to “smallest” works too.

NOW, FOR THE WINDOWS XP COMPUTER:

The issue was a font issue, but there was only “normal” and “large” for the windows font settings. Neither setting made the program work properly. HOWEVER, the computer had an NVidia GeForce 7300 graphics card which also had a font setting. We set it to 96dpi “Normal” setting and the program now works properly.

Thank you for all your time and assistance.

Hopefully, these details will help another user quickly resolve their issue.

Cordially”

Thanks Greg again.

How to send daily documents automatically?

Author: TriSun Software Inc.
Original Address: https://blog.automailsender.com/send-daily-documents-automatically
To reprint this article, please indicate the source, thank you.
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Hello everyone,

On the ‘FAQ’ page, we wrote:
Q: How to send daily documents automatically?
A: To send daily documents automatically, please keep the files as the same name for everyday, then create an email template/file with this daily files and save it, at last, click <Schedule> button on the toolbar to set the automatic sending. Auto Mail Sender Standard Edition will do the remainder works.

Unfortunately, in this usage, you can not schedule the daily document that its name is not fixed:(

In fact, there is a replaceable way:
Attach the folder that contains your daily documents to your template
AMSSE will compress these files, so you do not worry about file size.

But this is not the final and perfect solution,
Yes, as your think, Auto Mail Sender Standard Edition will add the wildcard feature and file name macros for the attachments, that is, you can specify a placeholder for an attachment, such as ‘amsdebug{YYYYMMDD}.log’, in order to send the right file automatically.

This article is applied to AMS AMS File Edition and AMS Standard Edition.

How to set SMTP accounts without related interface?

Author: TriSun Software Inc.
Original Address: blog.automailsender.com/set-smtp-accounts-without-interface
To reprint this article, please indicate the source, thank you.
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Hello everyone,

Why do you need this?
Because there is a millionth probability, you can not open the ‘Add/Edit SMTP Account…’ interface properly.

If unfortunately you encounter this, don’t worry – you can set your SMTP accounts without the related interface of Auto Mail Sender Standard Edition.

Please do it follow these steps:
1. Open ‘C:\Documents and Settings\UserName\Application Data\TSSI\AMS\data\smtp.dll’ (for Windows XP/2003) or ‘C:\Users\UserName\AppData\Roaming\TSSI\AMS\data\smtp.dll’ (for Windows Vista/7) in your usual text editor (such as Notepad, EditPlus, etc.).
Note, C: = system drive.
2. Input your email accounts manually:
* One line describes an account.
* All fields are separated by <Tab> character.
* There are 11 fields in a line.
* Can input several accounts.
* Format of one line:
0. SMTP Server1. Port2. Needs SSL (Y/N)3. Authentication Required (Y/N)4. User5. Password6. Display Name7. Email Address8. Display Name (Receipt Receiver)9. Email Address (Receipt Receiver)10. /SAEND (fixed)
* Sample accounts:
smtp.gmail.com 465 Y Y [email protected] 14ad yee xp test [email protected] yee xp test [email protected] /SAEND
smtp.tssi.com 25 N Y [email protected] 123abc test user [email protected] test user [email protected] /SAEND
3. After created accounts manually, you can set the default one in the SMTP Accounts list tab page on the ‘Options’ interface, if you can not do it also, please append the following content to ‘C:\Documents and Settings\All Users\Application Data\TSSI\AMS\data\options.dll’ (for Windows XP/2003) or ‘C:\Program Data\TSSI\AMS\data\smtp.dll’ (for Windows Vista/7)
Note, C: = system drive.

Sample:
[SMTP Account]
smtp.gmail.com 465 Y Y [email protected] 14ad yee xp test [email protected] yee xp test [email protected] /SAEND

Note: the line below [SMTP Account] is your actual account setting which inputted in smtp.dll.

At the same time to set more than one sending feature.

Hello everyone,

As you know, from version 5.0, Auto Mail Sender Standard Edition supports at the same time to set more than one sending (accurate to the minute).

But please note that the actual sending time is your current system time when the related email has been sent, except you use the custom sending time for the related emails.

The actual delay time is based on your network speed and the size of emails.

This article is applied to AMS File Edition and AMS Standard Edition.

Now the scheduler process had renamed to ‘AMSSES.exe’.

Hello everyone,

Please know that the scheduler process had been renamed from ‘AScheduler.exe’ to ‘AMSSES.exe’ in Auto Mail Sender Standard Edition.

Reinstall or Upgrade Auto Mail Sender Standard Edition on Windows Vista/7+

Hello everyone,

If you use Windows Vista/7+, you must have seen the following check box in the last step of Auto Mail Sender Standard Edition installer:
‘To ensure that Auto Mail Sender Standard Edition works properly, you MUST install the DHTML Editing Component (provides by Microsoft) for the Windows Vista/7+ OS if you have never installed it.’

So, if you are reinstalling or upgrading Auto Mail Sender Standard Edition version, please uncheck this option to complete reinstall or upgrade faster.

What needs to do before use AMSSE formally?

Hello everyone,

Before you use Auto Mail Sender Standard Edition, the first thing is you need to know how to work with it.

To know this, please read the Operation Flowchart chapter in its documentation, or click <Flowchart> button on its main toolbar after you installed it.