Category Archives: Experiences

As a security measure to prevent potential viruses, a few SMTP servers (such as Gmail) don’t allow you to send executable files (such as files ending in .exe/.bat/.com) that could contain damaging executable code.

Now, these SMTP servers won’t accept these types of files even if they are sent in a zipped (.zip, .tar, .tgz, .taz, .z, .gz) format.

So, if you want to send a safe executable file (e.g. test.exe) in our emarketing software, please rename it to ‘test.ex_’ or other names and compress it first, and then tell your contacts in message content.

To know more detail about this, please refer to the following Gmail article:
http://mail.google.com/support/bin/answer.py?answer=6590

This article is applied to AMS Birthday/File/Standard Edition.

Author: TriSun Software Inc.
Original Address: https://blog.automailsender.com/correctly-select-email-format-automailer
To reprint this article, please indicate the source, thank you.
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Hello everyone,

As you know, our emarketing software provides the plain text and rich text email format, and some other email clients provide this also, such as Thunderbird, Outlook, Outlook Express, Windows Mail and Foxmail.

How to correctly select the email format? Let us see the comparison of plain text and rich text first.
The features / limitations of plain text:
1. Simple and easy, only needs typing and typing.
2. It is small in size, only includes the texts which you typed.
3. Inner links are readable for the common email clients.
4. It is not easy to be treated as junk email.
5. Does not support individualized texts, colors, images, sounds and videos in the email content.

The features / limitations of rich text:
1′. Complex, except typing and typing, you need to click a few menu items or buttons to compose your email content.
2′. It includes some additional HTML tags and properties, it is larger than you want to express things.
3′. Inner links are readable for all the email clients.
4′. It is easy to be treated as junk email if you quoted many external resources.
5′. Supports individualized texts, colors, images, sounds and videos in the email content.

Refer to this comparison:
We suggest you choose plain text if you do not need to send images, sounds and videos in the email content, because plain text is simple, easy, small (fast) and safe.

To choose rich text only when the plain text does not meet your needs, because rich text is complex, large (slow) and unsafe.

Some times, the rich text is not a rigid demand, for example, you can put the content images as the email attachments to make the plain text email.

Now, you should know why our email marketing software set plain text as the default value for email format.

In fact, this experience is effective for any other email clients, not only for our email and emailing products.

This article is applied to AMS Birthday/File/Standard Edition.

Premise

If you use other email clients (such as Outlook, Outlook Express, Foxmail or Thunderbird) and you want to use the contacts that stored in them for our email marketing software.

Method

You can export the necessary information of your contacts to the .csv/.txt/.xls(x) file by using the corresponding function of these software, and then use the exported recipients file in our email and emailing products, all our email and emarketing software support csv/txt/xls(x) files.

Specially, for AMSSE, if you use Outlook Express on Windows 2000, XP or 2003, you can select contacts from OE’s address book directly by clicking ‘Tools -> Select Recipients -> from Address Book…’ menu item.

For more information about this, please read the related documentations.

This article is applied to AMS Birthday/File/Standard Edition, Email Checker Pro.

Author: TriSun Software Limited
Original Address: https://blog.automailsender.com/set-smtp-accounts-automailer
To reprint this article, please indicate the source, thank you.
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As you know, our eMailers are working relied on the (E)SMTP protocol. So, to use them, you must have a SMTP account first.

If you do not know what is SMTP account, just think it as an eMail account, because SMTP protocol are supported by most email providers/servers.

But some users may use the webmails and do not know how to set eMail account in the eMail clients.

Based on this situation, I think it is necessary to introduce how to set SMTP account(s) in AMS serial software or any other email clients.

Steps

1. Confirm whether your email server supports (E)SMTP protocol.
You can visit the official site of your email account provider or contact them (use external service), or contact your system administrator (use internal service) to confirm it.
Today, SMTP protocol are supported by most email providers/servers.

If not, you can register a free SMTP email account, we recommend Gmail or Hotmail/Outlook.

2. If you use your SMTP account(s) in Outlook, Outlook Express, Foxmail, Thunderbird or other email clients currently, setting it is very easy due to our emailing products provide the standard (E)SMTP account options for you.

3. If you have never used any SMTP account in email clients, please read the following advanced guide:

a. If you use Gmail or Hotmail/Outlook, congratulations, our eMailers support to set Gmail or Hotmail/Outlook SMTP accounts directly, that is, they will fill all the fields automatically except account and password.

b. If you use other SMTP account(s), you should know the following information first:
[SMTP Server] – the address of SMTP server, supports IP address and host name.
[Port] – the port of SMTP server, default: 25, between 1 and 65,535.
[Connection Security] – None, SSL or TLS. You do not need to know what is SSL or TLS, just need to know your SMTP server uses which security protocol.
[Authentication Required] – the SMTP requires authentication.
[User] – your user name on the SMTP server. It is the email address usually, but a few SMTP servers require the left part of @ symbol in the email address.
[Password] – your password for the user.

Usually, you may don’t know how to set the first 4 parameters, you can visit the official site of your email account provider or contact them (use external service), or contact your system administrator (use internal service) to confirm it.

c. Or, try the fast way for the popular email services – Google it, such as Google “mail.ru smtp settings”.

d. If you can not confirm these parameters still, you can guess them:
[SMTP Server] – may be mail.xxx.yyy (xxx.yyy is the right part of @ symbol in your email address, the same below), smtp.xxx.yyy, www.xxx.yyy or others.
[Port] – may be 25, 465 or other.
[Connection Security] – usually, None for 25 port, SSL for 465 port.
[Authentication Required] – it is ‘yes’ for most email servers.

e. If you did all above these with no luck, please send your email address and password to support[at]AutoMailSender.com, we will do our utmost to resolve it.

This article is applied to AMS Birthday, File and Standard Editions.

Though our emarketing software support importing recipients from files (txt, csv, xls and xlsx), but we recommend you to prefer the .txt or .csv files. Because importing a plain .txt or .csv file is very fast, .xls(x) is slower due to this needs to connect to the Excel application, and do the data format converting.

Specially, if a file contains thousands recipients, the difference is obvious.

So, if your contacts are stored in the Excel document, please save it as .txt or .csv file first, and then import them to our email and emailing software.

This article is applied to AMS Birthday/Standard Edition, Email Checker Pro.

Premise
If your contacts are stored in the database (such as Oracle, MS SQL Server, MySQL, Access, etc.) and you want to use them in our email and emarketing software.

Method
You can export the necessary information of the contacts to the .csv/.txt/.xls(x) file by your way, and then use the outputted contacts file in our products, all our email and emailing products support csv/txt/xls(x) files.

For more information, please refer to the documentation of our email and emailing products.

This article is applied to AMS Birthday/File/Standard Edition, Email Checker Pro.